Assume all patients or clients may have
difficulty comprehending health
information and accessing health services
To help clinicians, the AHRQ has put together a Health Literacy Universal Precautions Toolkit.
Effectively communicating with your clients, patients, and the general public is a crucial part of improving their health and well being.
So what is Health Communication?
Plain language is clear communication that the general public can easily understand. The Agency for Healthcare Research and Quality (AHRQ) has a great page explaining the details about plain language.
Plain Language Basics
Use the tools below to help you figure out whether your handouts, displays, etc. use any language that might be hard for your audience to understand.
CDC Clear Communication Index
More Education about Plain Language
Here are some documents that will help you learn and improve your own teach back practice.
Preparing the Content
(Adapted from OSU College of Medicine's In Plain Words: Creating Easy to Read Handouts and Plain Language at AHRQ)
Corcoran, N. (2007). Theories and models in communication health messages. In N. Corcoran (Ed.) Communicaing health: Strategies for health promotion. Thousand Oaks, CA: Sage.